Driven by purpose. Built on clarity.
At Lucentra Health, we help out-of-network providers navigate medical billing, the No Surprises Act, and state billing laws — securing the fair payment you've earned.
Every decision at Lucentra Health is guided by four core values that shape how we serve our clients and the broader healthcare system.
We uphold the highest ethical standards in every case, claim, and project we touch.
Our process is guided by transparency, accountability and a deep respect for the trust clients place in us — from the moment a dispute is submitted to the moment it's resolved. Every action we take reflects that responsibility.
We simplify the complex — from medical billing to arbitration strategy — to serve both fairness and efficiency.
By cutting through regulatory confusion and legal noise, we help payers and providers navigate the No Surprises Act process with greater confidence and calm. Clarity leads to trust — and better outcomes.
As a future CMS-approved IDR entity, we remain impartial and grounded in compliance.
Every decision is made without bias or influence — ensuring fair, objective outcomes for both providers and payers. We serve facts, not sides — with a clear process, a neutral voice and a commitment to consistency in every case.
As a woman-owned company, we advocate for equity — not just in healthcare systems, but in leadership too.
Lucentra Health is built on the belief that fairness, inclusion and representation must be reflected in the way decisions are made — at every level of arbitration. Equity isn't a value — it's a standard.
We partner with healthcare providers, medical billing teams, health law attorneys, and government agencies seeking expert solutions under the No Surprises Act.
We are in the process of obtaining certification as a federal IDR entity. Once certified, we will serve as a neutral arbitrator — issuing fair, data-driven decisions on No Surprises Act disputes between providers and payers.
Learn More →We manage claims, billing, and collections with care — improving your revenue cycle and reducing payment delays. Our team brings regulatory precision to every claim, so you get paid faster and more fairly.
Learn More →We secure federal and state grants to fund Lucentra-led healthcare innovation and access programs. Our team combines healthcare expertise with grant strategy to bring system-wide funding solutions to life.
Learn More →We partner with healthcare providers, medical billing teams, health law attorneys, and government agencies seeking expert, neutral arbitration services under the No Surprises Act.
Our team combines regulatory precision with deep healthcare knowledge — and we actively pursue federal grants to fund healthcare access, billing transparency and system-wide impact initiatives.
About Lucentra Health— Monica Lewicki, Founder & CEO
Lucentra Health was founded by Monica Lewicki, a healthcare professional with deep experience in claims management, medical billing, and IDR compliance.
Before launching Lucentra, she spent years supporting arbitration workflows and compliance protocols at IPRO — one of the nation's leading IDR support organizations operating under the No Surprises Act.
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The No Surprises Act established a federal framework to resolve billing disputes between out-of-network providers and health plans. Understanding your rights under this law is essential to protecting your revenue.
How disputes are resolved under the No Surprises Act
Provider and insurer attempt to agree on payment within 30 business days.
Either party can initiate federal IDR if negotiation fails.
A certified IDR entity reviews offers and issues a binding decision.
The winning offer becomes the binding payment amount.
Whether you need help with billing, compliance, or navigating the No Surprises Act — Lucentra Health is here to guide you every step of the way.